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It all started a couple of weeks ago when a friend asked me if I could scan and print some of her slides. No problem Miguel Cabrera Venezuela Jersey , I said.


Boy, was I mistaken....


As it turns out, I seldom use my scanner for slides. And no matter how many different 'Kathy' techniques I tried to get it to work, nothing. I even resorted to reading the online manual (what was I thinking?). Still didn't work.


After several (okay, many!) bull-headed attempts to figure it out myself Martin Prado Venezuela Jersey , I called the Epson tech help line.


The good news, they actually answered the phone near midnight. The bad news? My scanner was out of warranty, so I'd have to pay $9.95 for their tech service.


I was pretty desperate, so $9.95 seemed a bargain. And indeed, I got the help I needed. I was Martin Perez Venezuela Jersey , once again, a happy pup.


Didn't think about it again until the telemarketer called today....


1 - Good For Me


Before the call, I had virtually no attention on Epson, my scanner, or the slides that are now beautifully printed.


And I must say Leonel Campos Venezuela Jersey , when I answered the phone and heard, "Is this Kathleen?" (my first clue that it's not a friend calling!), I was a little annoyed.


For whatever reason, I didn't hang up. And I answered all the rep's questions about my experience with the Epson tech guys.


I was reminded that I didn't call just once, but twice - when I had some follow-up questions a few days later.


The call reminded me how great it was to be able to access their tech support 24 hours a day. (Is it just me Jose Castillo Venezuela Jersey , or do you, too, find that everything breaks down in the middle of the night?)


And the quick survey made me think back to the beautifully printed artwork that I scanned from my friend's slides.


Gotta say, I felt really good when I hung up the phone!


2 - Good For Them


What's in it for Epson?


Well, if even half of their calls today end in another smiling customer like me Jose Alvarez Venezuela Jersey , they're doing great!


They're also getting valuable feedback that can help them improve their tech support, and their products.


Who knows if the two tech guys I spoke with last week were one "5" on the survey away from getting fired, or getting a promotion? I'd like to think that my positive feedback helped them personally, in some small way.


It's a win-win situation. And I like that.


3 - Make a Habit of Hugging Your Customers


Yes, I could have emailed Epson and told them how helpful their tech guys were. But I didn't.


Which got me thinking....


How often do we actually take the time to "hug" our customers and supporters?


We might:


- call someone who's just bought one of our products Jose Alvarado Venezuela Jersey , and thank them for their purchase


- call a participant the week after our teleclass to see if they have any questions


- write a quick thank-you note to someone who's been supporting us


- thank someone, in writing, for their help with a project


- write to thank someone for coming to live workshop


- surprise an especially good customer with a small gift (free RealAudio download of a teleclass, for example)


- ask our best customers for feedback about our product, or our service


- take the time to be grateful Jose Altuve Venezuela Jersey , and find ways to let people know about it!


Thanking our customers isn't just good for the soul. It's good business.


I'll be hugging lots more often - and more deliberately - in the future. I hope you'll join me.


This article describes why a ram disk may not be a good choice for saving your important data.


Rarely do users consider how reliable data stored on a ram disk really is. It’s a very convenient medium for quickly storing all manor of data types. A ram disk might be damaged in many different ways, some of the commonest will now be considered:-


If the usb stick is inserted into the computer’s usb socket incorrectly then both will be damaged. The electrical reversal may damage the ram stick electronics. Also the connector might be damaged.


Often an usb drive protrudes from your laptop or desktop pc usb socket. This leaves it liable to being caught and either broken or bent from the socket. Usually if this happens then an usb connector on the ram disk will become detached either fully or partially from the electronics within the ram disk. This will render the ram disk inoperative and therefore the data is going to be lost.


If an user approaches the pc’s usb socket and has built up a static voltage, perhaps by walking across a carpet, and inserts the pen dive directly into the socket. Then a static discharge may damage the pen drive andor the computer. Always touch the metal of a pc or laptop before inserting the usb drive into the usb socket, this will discharge and static electricity present.


If data is being read or written to an usb drive and it is removed from the computer’s usb socket this could damage the electronics of the usb drive.


Often users forget to remove a ram disk from their pocket before the item is put through the washing machine. Occasionally Jhoulys Chacin Venezuela Jersey , the pen drive can be thoroughly dried out and it’ll operate normally, however, it is the exception and it will be useless.


Many users delete files or even reformat or repartition their ram disk. Data will obviously be lost by the action.


Viruses could cause havoc with all the data on an usb drive, or it might affect it root information. The information will probably end up corrupted or unreadable. The virus may be transfered from one computer to another dependent on the virus checker etc.


As it is possible to see from this short article pen drives are very unreliable and simply damaged. They should only be used to transfer data from one computer to a different, e.g. from home to work or school. For backup you must use DVD or CD disks; they are cheap and never easily damaged. Use a new disk for each backup Jhondaniel Medina Venezuela Jersey , don’t be tempted to use a part used disk as it is prob. Wholesale Jerseys China Cheap Jerseys Free Shipping Cheap Jerseys China Free Shipping Cheap NFL Jerseys From China Cheap NFL Jerseys From China Cheap Authentic NFL Jerseys Cheap NFL Jerseys Wholesale Cheap Jerseys Free Shipping Cheap Authentic Jerseys Wholesale NFL Jerseys